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The global economy is a reality. Increasingly in our business lives we have to interact with people who have different values, attitudes, beliefs and behaviours from us. Many cross-border business deals fail not because of the price or the quality of the product or service, but because of cultural misunderstanding and miscommunication.
This workshop is designed for anyone who has to communicate with people from other cultures – both intra-corporately and internationally. It explores the differences that often lay hidden beneath apparent similarities and offers practical techniques to help handle the most stressful of cross-cultural situations.
This workshop will increase your cross-cultural effectiveness by helping you to:
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Identify how you see yourself, how you see others, and how others see you.
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Analyse the 10 most important variables between any two cultures and identify the major gaps and potential for miscommunication.
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Handle culture shock and the interpersonal conflicts that can result.
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Move beyond stereotypes, develop rapport and build enduring relationships
with international colleagues and customers.
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Compare cross-cultural courtesies and business practices, e.g. the most appropriate way to greet, show hospitality, present, or negotiate.
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Be sensitive to the hidden dimensions of culture, e.g. differences in the perception of time, personal space and non-verbal communication.
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Style shift appropriate to the business context of the culture you are doing business with.
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Use International English as an effective tool with non-native speakers.
Having completed this, you will have a strategic blueprint for your international business relationships - the relationships YOU want to see!
| If you'd like to set up this International Relations Workshop >>> |
 CLOSE WINDOW
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There's some useful added-value
bonuses, such as:
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Improved confidence when working internationally
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Increased sensitivity to the world view of others
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Seeing cross-cultural encounters
as opportunities for personal development
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Being comfortable with uncertainty and ambiguity
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Finding new solutions to problems by sharing different cultural perspectives.
Benefits of the workshop
At the end of this workshop, you will walk away with:
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An awareness of the key cultural differences that impact international business
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Techniques for handling these differences appropriately
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Enhanced communication and improved international business
relations
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